Privacy Policy

Information Privacy and Cookies Policy

Last updated: 23rd May 2018

Version: 1.1

 

Contents

1.      Introduction and general terms.

2.      Who are we?. 

3.      What information will the Institute collect about me?.

4.      How will the Institute use the information it collects about me?. 

5.      When will the Institute contact me?. 

6.      Will I be contacted for marketing purposes?. 

7.      Will the Institute share my personal information with anyone else?. 

8.      What if I am a user aged under 18?. 

9.      How long will the Institute keep my personal information?.

10.    Can I delete my data?. 

11.    Can I find out what personal information the Institute holds about me?. 

12.    What if the data you hold about me is inaccurate?. 

13.    Web browser cookies. 

14.    Changes to Institute’s Privacy and Cookies Policy. 

15.    Contacting the Institute about this Privacy and Cookies Policy. 

 

Introduction and general terms

The British Psychoanalytical Society, incorporating the Institute of Psychoanalysis (the Institute) is committed to protecting your personal information when you are using our services. We want our services to be safe environments for our stakeholders and users. This Privacy and Cookies Policy relates to our use of any personal information we collect from you via any Institute website that links to this Privacy and Cookies Policy.

This policy also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.

In order to provide you with the full range of services, we sometimes need to collect information about you. This Privacy and Cookies Policy explains the following:

what information the Institute may collect about you;
how the Institute will use information we collect about you;
when the Institute may use your details to contact you;
whether the Institute will disclose your details to anyone else;
how long the Institute will retain your details;
your choices regarding the personal information you provide to us;
the use of cookies on Institute websites and how you can reject cookies.

The Institute is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the General Data Protection Regulation 2016/679 (GDPR), the enacted Data Protection Bill 2017-2019, and any other applicable data protection laws and regulations as amended or updated from time to time (these laws are referred to collectively in this Privacy and Cookies Policy as the “data protection laws”). The Institute is registered with the Information Commissioner’s Office (ICO), registration number Z680174X.

In addition to using your data lawfully, we use appropriate technical and organisational measures to ensure that your data is held securely. Nonetheless, no website can be completely secure. The Institute’s websites contain hyperlinks to websites owned and operated by third parties which will have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

 

Who are we?

The British Psychoanalytical Society (incorporating the Institute of Psychoanalysis) was founded in 1913. With around 400 members, we are a UK wide and international community of professionals, dedicated to helping people enhance their lives through an intensive talking therapy, psychoanalysis. The Institute of Psychoanalysis (the Institute) is the outward face and training body of the British Psychoanalytic Society and also incorporates the London Clinic of Psychoanalysis and the International Journal of Psychoanalysis.

 

Our online services

http://psychoanalysis.org.uk/ Hosted by UK Fast, managed by Hydrant

http://learning.psychoanalysis.org.uk/ Hosted by HowToMoodle, managed by HowToMoodle

http://www.theijp.org  

https://vimeo.com/iopa  Hosted by Vimeo, managed by the Institute

https://www.youtube.com/user/Psychoanalys1s Hosted by YouTube, managed by the Institute

https://www.facebook.com/InstituteOfPsychoanalysis Hosted by Facebook, managed by the Institute

https://twitter.com/theiopa  Hosted by Twitter, managed by the Institute

 

What information will the Institute collect about me?

The Institute will only collect information relevant to the product, event ticket, and training course being purchased or applied for.  This information will usually include name, email and billing or shipping address.  In some instances we will collect more detailed information such as your profession, status with other organisations and more detailed questions, if appropriate.  If we do collect more detailed information this will be explained on the particular event/application page or form.

 

How will the Institute use the information it collects about me?

The Institute uses personal information for a number of purposes including the following:

To provide Clinical Services (See IoPA Clinical Services Privacy Policy)
To complete an event booking
To process an application form or subscription
To send you information about relevant events or training courses that you may have shown an interest in or previously attended.

 

When will the Institute contact me?

The Institute may use the data you provide to contact you in relation to any event, training, subscription, etc you have purchased or applied for.

 

Will I be contacted for marketing purposes?

Yes, the Institute will contact you, from time to time, to draw attention to events and training courses being run.  You may opt out at any time by contacting admin@iopa.org.uk or by using the opt-out function when booking an event, subscription or training course.

 

Will the Institute share my personal information with anyone else?

We will keep your information within the Institute except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons).  We will also pass on your information in order to complete a contract or subscription you have applied for.  We will always tell when and how your information will be shared by purchasing anything from the Institute.

 

What if I am a user aged under 18?

If you are aged 18 or under, please get your parent/guardian's permission before you provide any personal information to the Institute.

 

How long will the Institute keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with the Institute. We might also retain anonymised data after any identifiable data has been removed, analytical purposes.  Data retention periods are highlighted on the relevant event or application form or can be found by contacting the Data Protection Lead, Luke Perry, on luke.perry@iopa.org.uk.

 

Can I delete my data?

You can always ask us to delete your data, particularly if you consider it to no longer be relevant to the Institute’s legitimate business interests. Please contact the Data Protection Lead, Luke Perry, on luke.perry@iopa.org.uk.

 

Can I find out what personal information the Institute holds about me?

Under GDPR you have the right to request a copy of the personal information the Institute holds about you and to have any inaccuracies corrected. (We require you to prove your identity with 2 pieces of approved identification). We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you on our files. Please address requests and questions about this or any other question about this Privacy and Cookies Policy to the Data Protection Lead.

 

What if the data you hold about me is inaccurate?

You have the right to ask us to correct any inaccuracies in the data we hold about you. In the unlikely event that the information we hold about you is incorrect, please contact the Data Protection Lead, Luke Perry, on luke.perry@iopa.org.uk.

 

Web browser cookies

What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a "device") web browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your web browser if your browser's preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Institute website. However, you can change your cookie settings at any time.

On Institute websites, cookies record information about your online preferences and allow us to tailor our websites to your interests. During the course of any visit to a Institute website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

 

How does the Institute use cookies?

Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us to provide a more personalised experience. For example, if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits. The Institute uses this type of information to help improve the services it provides to its users.   More information on our cookie policy can be found here.

 

Changes to Institute’s Privacy and Cookies Policy

This Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to the Institute. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use Institute websites to submit personal information to the Institute.

 

Contacting the Institute about this Privacy and Cookies Policy

If you any questions or comments about this Privacy and Cookies Policy please contact: The Data Protection Lead, Luke Perry, on luke.perry@iopa.org.uk